J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Delta Air Lines en févr. 2015
Entretien
After applying for the position online, I was invited to do a video interview. This was my first time doing something like this, so I found it rather difficult to answer the questions, which were specifically related to customer service situations and how you handled them. If you do not have experience in this field or with this type of interview, I would strongly suggest doing your homework on all the possible questions they might throw at you, and read as many posts about the process on this forum as possible. It will definitely help!
Questions d'entretien [1]
Question 1
Describe a time when you showed initiative in your job. What were the results? Talk about a time when a colleague was unethical or unprofessional. How did you handle the situation and what were the results?
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
I just received my invitation to do the virtual interview. This will be my first virtual interview. Does anyone have any suggestions? Or any questions that I should be ready for?
Questions d'entretien [1]
Question 1
I have not done my interview yet. Just preparing for it and it made me create a question to be able to see what others are posting.
J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Questions d'entretien [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.