J'ai postulé en ligne. Le processus a pris 3 mois. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA) en janv. 2014
Entretien
Put in the application online October, 2013 got a face to face interview January, 2014. First call was from a 00 line was asked a few questions: child in the middle of the floor, a passenger who had assumed to much alcohol, a passenger who was not satisfied with his meal. Second phone interview I missed. I did call back to explain the reason I missed the call and still received an email for a face to face interview so I only had one phone interview.
It was a great experience.
Questions d'entretien [1]
Question 1
They use the STAR method so make sure you have some scenarios.
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Questions d'entretien [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?