J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines en janv. 2014
Entretien
1st phone interview with delta air lines. I am waiting
I applied in October and it was not until 3 months later that I got a phone call from a 00 number saying it was a delta air lines representative. She asked me if I was still interested in the position? If I had a valid passport and the expiration date on my passport? Then she asked me a series of questions:
How would I handle an intoxicated passenger asking for another drink?
A toddler running down the isles and the parent dont seem to care or seem worried about it, but the fasten seatbelt signs are on. How would I approach the parents?
A baby sleeping on the floor in the aisle and the parent are asleep as well.
A passenger is angry because he or she is not being served a meal that they had on another flight.
Apparently I answered the questions correctly and they set up a second interview, via phone for today. Wish me luck.
Questions d'entretien [1]
Question 1
This job requires you to work unconventional hours- including weekends and sometimes holidays. Are you okay with this? Are you still interested in the position?
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
J'ai postulé en personne. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Questions d'entretien [1]
Question 1
tell us about a time you had to deal with a difficult coworker?