I had applied online and the online application was very long. I guess I had an impressive resume because they had called me 3 hours later after I submitted the application. A person from Human Resources had called and asked me "what if" scenarios. She did not ask me questions about any previous work experience relevant to the job but questions about in-flight situations. I never had flight attendant experience, and I tried to answer to the best of my abilities but of course I missed some questions. How am I supposed to know policies on the plane without ever being trained.
Questions d'entretien [1]
Question 1
A passenger is drunk and trying to order another drink from you. Regulations state you cannot serve a drunk passenger anymore alcohol, how would you respond to the passenger's request for another alcoholic beverage?
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Questions d'entretien [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?