J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines
Entretien
I submitted my application on-line Sept 6 2917. I would recommend submitting a resume in pdf format with a preceeding cover letter as only a single uploaded document will be allowed. Immediately following submission of my application (which included answering some simple short questions) I received a link to complete an on-line "assessment" which took about 35-40 minutes. 9/15 I received a "reminder" invitation to complete a skype interivew. Careful! This invitation will come from a "HireVue" e-mail address so be on the lookout for it. (I must have missed my original Skype Video Invite). I completed the video interview on 9/19. Then on 9/25 I received an e-mail invitation to schedule a phone interview within two days. I was given several time slots to choose from and will do this two days from today!
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
J'ai postulé en personne. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Questions d'entretien [1]
Question 1
tell us about a time you had to deal with a difficult coworker?