J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Deel en sept. 2024
Entretien
1. Recruiter Screen (30 mins)
Introductory call with a recruiter.
Questions about:
Your background and experience (book of business, SaaS, etc.)
Why you're interested in Deel.
Salary expectations and availability.
High-level fit for the role and company culture.
2. Hiring Manager Interview (30–45 mins)
Call with the Associate Director or Manager of Customer Success.
Deeper dive into:
Your customer success experience and how you manage your accounts.
Retention, upsells, renewals.
Tools you've used (Salesforce, CS platforms, etc.)
How you handle churn or difficult customer situations.
Why Deel and how you align with their global, remote-first mission.
3. Practical/Case Assignment
May include:
A mock business review or success plan.
Writing a renewal email or support message.
A strategy presentation for customer onboarding or retention.
4. Panel or Cross-functional Interviews
Calls with team members from CS, Product, or RevOps.
Assesses collaboration skills and how you'd work across teams.
J'ai postulé via un recruteur. J'ai passé un entretien chez Deel en juin 2026
Entretien
The recruiter was nice and friendly. There are 5 rounds which felt a little bit too much in my opinion. In one of my rounds the hiring manager never showed up to our scheduled interview, HUGE RED FLAG! I was rescheduled with the same person and the moment the interview began I could feel she was stand-offish with me as if it was my fault for her no showing me. I could tell she did not care to interview me AT ALL! Then I get rejected for the position I didn’t even apply for. I was rejected for a Customer Operations Manager role but I applied for a Customer Success Manager role, another RED FLAG! If they are this disorganized during an interview process I cannot begin to imagine the chaos that is within the company. Good riddance, everything happens for a reason. Lost interest in them any ways.
Questions d'entretien [1]
Question 1
Tell us about you?
What did you do to avoid a churn customer?
Interviewer was like a robot with no emotions whatsoever. Automatically made me uninterested in the company along with the conversations I had with CSMs currently working at Deel describing it as “toxic” and a lot of other things. If you want people to work at your company, focus on making the ones there being happy and hiring recruiters that know how to talk to people.
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Deel
Entretien
The first red flag I experienced was that the recruiter was late to two of our scheduled calls, without any prior notice. Then, right off the bat the hiring manager, let me know that outside of my 40hrs/week, I would need to be available to take evening calls and send emails on weekends. He told me there would be a very limited work life balance and that I needed to be prepared to take minimal breaks during the day because work is so overwhelming. Although that was a huge second red flag, I continued through the interview process because I had heard such good things about the company. When it came time to make an offer, however I was offered $50,000! I told the recruiter that was 30 grand less than I had been making and she even told me she had to double check what state I was in to make sure that it was more than minimum wage! I can’t fathom being expected to work seven days a week for pennies.
Questions d'entretien [1]
Question 1
How would you respond to an angry customer about something we are unable to fix?