Le processus a pris 5 jours. J'ai passé un entretien chez DISH (Farmers Branch, TX) en janv. 2012
Entretien
Skills test and personality test first. Tests online. Then if they are interested they will set up an initial phone interview. Next step is a one on one interview with at least the Installation Manager and possibly the GM of that area. Ifa mutual agreement is reached on employment then drug testing and background checks.
You better have a clean driving record, driving skills and quality are VERY important to DIsh with good reason, we are a moving billboard on the streets.
The office is a typical office, clean and has all needed equipment. Personalities of management and techs are very positive. Work culture is different from a lot of companies. Dish is focused on performance, very focused on quality (we have a QAS manager who randomly checks your jobs very thoroughly) and safety of employees with weekly training updates. There is a tendency to micro manage to some degree, but if you can perform well and have a POSITIVE attitude the managers will go out of their way to support you and let you work with out too much oversight.
Questions d'entretien [2]
Question 1
Giving examples of your past work solutions to customer issues where you had top be creative in your solution.
J'ai postulé en ligne. J'ai passé un entretien chez DISH (Farmers Branch, TX)
Entretien
To start apply online, take online assessment, if you pass it someone will call and setup an interview. The interview is pretty straight forward, they ask customer oriented type question, how you would respond to certain situations. And general tech related experience questions.
Questions d'entretien [1]
Question 1
Talk about your experiences dealing with an irate customer.
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J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez DISH
Entretien
Apply online only, have a well rounded resume, and always try to be sure your application is seen.
This is how my Process played out ( i think)
Apply Online
Initial Phone Interview
In person Interview with Operations Manager
Drug Test
Final Interview With Operations Manager
Once I had the in-person interview, I was told pending everything else I would be hired.
Be professional, ask questions about how their office runs/benefits/hours.
After the initial phone interview about 30 days had passed. They said they would call me about setting up the in person interview. I called them back and they had forgotten. If I had never called, I would have never gotten the job!
Questions d'entretien [1]
Question 1
Was there ever a time you saw a coworker doing something you knew was wrong? What actions did you take to fix it?
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez DISH
Entretien
I applied online and was contacted by a recruiter. My initial interview was with a Field Service Manager who fed me a bunch of lies about how quickly people can earn bonuses, raises, and promotions. His biggest point was that I should not have sex with customers. He later got fired. The next interview was with the Installation Manager who was honest that the job sucks really bad and he tried to talk me out of it, but I needed a job. I should have listened to him. I later interviewed for a Field service Manager position (which I got) with a GM who didn't care about anything but getting his own paycheck. Maybe he had just given up, because his bosses were terrible. He later got fired. My second interview was with a Regional Manager who made me feel like there was hope for the company and that I could make a nice career there. We both agreed that you get better results out of people by treating them well and succeeding together. He later got fired.
Questions d'entretien [1]
Question 1
What would you do if a customer tried to have sex with you?