I spoke with the HR manager over the phone first. It was a short phone interview. She asked basic questions about my background and what i was looking for. Then I had a phone interview with the Product Sales Manager. He asked the most questions. I would have been working with him directly so it made sense. He asked mostly about product knowledge and experience. I had to give a lot of examples. He asked about luxury brand knowledge, which I didnt have any. He also explained in detail about his expectations. Then I had an interview in person with the General Manager. This was very general. He asked about product knowledge but was not too concerned if I knew, he agreed I could learn. He asked a lot about my personal preferences with work, my personal style, how I communicate, etc. Then I had a tour of all of the stores in one of tge terminals with the HRM.