Applied online and got a phone call the day after asking for an interview. He told me to bring along my documents and to prepare a presentation about my favourite piece of technology (my phone) Went to the interview and I had it with one manager who was very supportive and a good laugh, questions were tough but J answered them the best I could and if there was one I struggled on then the manager would support me and tell me not to stress and that it's okay which helped me a lot. The interview wasn't easy at all- it was my far the hardest interview I've been to. What I will say is prepare your piece of technology presentation- find little details about it that other people may not know and fit as much as you can into your presentation. After that I filled in a form about my dietary requirements for the training course if I made it through and all information they needed After that he said he would contact me within 3 days (I chased him up after 3 because I'm impatient) and then I found out i'd got the job! So now I'm just waiting for information about the 3 day training course in Birmingham