I did an application online and recieved a call back that same night. They scheduled me in for an interview that same week and it was a very nervous but easy interview. The manager had a very serious face on the entire time. She asked about 10-15 questions. Logical questions. tell me about yourself ? previous job experiences? what is customer service? She let me know that she will give me a call if she was interested. By the time i got home i recieved a job offer and accepted. I started the same week. Very fast process.