J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Convergys (Manille, ) en août 2017
Entretien
Phone and initial interview were okay. But the entire recruiting process took me almost 9 hours! What a waste of time. Initially they said it may take 4 to 6 hours.
All I can say is they are super meticulous in choosing their employees.
They give a sample scenario, like a customer calling regarding his mobile internet connection. Then there is also another question for a different account that said What do know about MS Skype and sell for example a mobile phone.
J'ai postulé en personne. J'ai passé un entretien chez Convergys (Pune)
Entretien
easy, laptop hardware related problems or the can ask about windows questions in the HR round, just prepare for the basic errors of a PC. They can ask you if mouse , keyboard, Display not working what will you do in that kind of situtation.
Questions d'entretien [1]
Question 1
What do you do if your's laptop graphic card is not working.
J'ai postulé via la recommandation d'un employé. Le processus a pris 1 jour. J'ai passé un entretien chez Convergys (Bengaluru) en sept. 2017
Entretien
3 stage process involving assessment of personality traits, technical know-how and communication skills. They try to assess how well you can adjust in a pressurised environment by making you wait for a long time and telling you about the worst case scenarios. However, the interview panel was very warm and welcoming and made me feel comfortable about my technical strengths. I would love to refer my friends for this company.
Questions d'entretien [1]
Question 1
What do you mean by IP address and how do cookies track an IP?