Typically two team leads join you on the interview. Be prepared to share examples of prior experience, e.g., tell us about a time when you dealt with a difficult customer.

The process was straight-forward but interview heavy for the type of position it was for. I enjoyed that they emailed, texted, and called me throughout the process. This helped so that I didn't get lost throughout and always had prompt reminders. They asked for a few predictive index surveys regarding my problem solving and personality/temperament. The first interview was a 45-minute conversation over the phone. The second was supposed to be a 1.5-hour in-person interview but due to COVID, we did a video call (there were 2 interviewers). Very friendly interactions with all three interviewers.