J'ai passé un entretien chez Concentrix (Barcelone)
Entretien
I had a group interview. We all applied for positions for the same project, but we had different languages(markets), some were there for customer support others for QA. We were about 10 around a table, and we were interviewed by the responsable of the launching project and someone from HR.
We played a role game, 1 being a customer and 1 a CSR.
Then we were separated by languages. And we were asked to briefly present ourselves in our language. For them to check our language and accent.
The interview felt not very difficult if you have some experience as a CSR and was able to speak a decent English or Spanish. Because the internal language was either English or Spanish.
Questions d'entretien [1]
Question 1
Pretend to answer the phone without knowing nothing about the processes of this fictive company.
J'ai passé un entretien chez Concentrix (Le Caire, )
Entretien
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Questions d'entretien [1]
Question 1
Tell me about yourself and What are your strengths
J'ai postulé en ligne. J'ai passé un entretien chez Concentrix (Curitiba)
Entretien
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
J'ai passé un entretien chez Concentrix (Cape Town)
Entretien
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Questions d'entretien [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.