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      Recherches associées: Avis sur Concentrix | Offres d’emploi chez Concentrix | Salaires chez Concentrix | Avantages sociaux chez Concentrix
      Entretiens chez ConcentrixEntretiens d’embauche pour Customer Service Representative (CSR) chez ConcentrixEntretien chez Concentrix


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      Entretien pour Customer Service Representative (CSR)

      4 oct. 2022
      Employé (anonyme)
      Manille,
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 2 jours. J'ai passé un entretien chez Concentrix (Manille, ) en oct. 2022

      Entretien

      I was recruited by employee of concentrix in megamall. I went on site application. At first you need to sign up for info. about yourself. Then the initial interview for 3 people. You three will going to ask different questions. After I passed and getting ready for the Assesment, moddle and typing test also, amcat. If you didnt pass and your score is closer to the passing rate then you will be given a chance to retake the assessment. But I pass again so I went to the recruitment room. They will be having a pre screening process which you will need to say if did you finish college? any back up subject? or even Awol? Tip: Just be honest. They take everything what you say as long as it is true. After that, they will profile you to the specific account. If you did not pass but you are still qualified, you will be given another chance to rlget reprofile to other accounts and take some test like svar, versant or written versant, it really depends on what account you were in. This assessment really took me sometime like I went home late at night . Recruitmemt staff said that I need to go back the other day for the final interview for another account since I did not pass those test. I came back the other day like the afternoon and getting ready for the mock call as final interview for telco account. I just follow some tips and got J.O that day. I dont like voice and looking for non voice though maybe this is my calling.. I prayed for this so I just continue.

      Questions d'entretien [1]

      Question 1

      For Initial. Tell me about yourself. Why did you left your prev job. What is customer service for you. Tell me the time that you were in a diff. situation. Expected salary. How do you see yourself 5 years from now. I dont have final interview questions. Just casual questions like my personal info. and it was very conversational, no need to pressure yourself answering. I hope I help you getting ready to ace your application here in concentrix. Since when I was looking also here in Glassdoor I am looking for exact process.. so Now, I will give it to you! Best of luck!
      Répondre à cette question
      6

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative (CSR) chez Concentrix

      Entretien pour Agente De Atendimento

      16 juin 2026
      Employé (anonyme)
      Curitiba
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Concentrix (Curitiba)

      Entretien

      Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional. A entrevista foi bem dinâmica e rápida. Te deixam bem a vontade e te tratam com acolhimento e respeito.

      Questions d'entretien [1]

      Question 1

      Qual meus objetivos em relação à empresa
      Répondre à cette question

      Entretien pour Customer Service Representative

      28 mai 2026
      Employé (anonyme)
      Cape Town
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Concentrix (Cape Town)

      Entretien

      Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.

      Questions d'entretien [1]

      Question 1

      They asked if I had experience with troubleshooting different types of technical issues.
      Répondre à cette question

      Entretien pour Customer Service Representative (CSR)

      27 mai 2026
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez Concentrix

      Entretien

      It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.

      Questions d'entretien [1]

      Question 1

      How do you respond to issues with communication?
      Répondre à cette question