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      Entretiens chez ConcentrixEntretiens d’embauche pour Customer Service Representative chez ConcentrixEntretien chez Concentrix


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      Entretien pour Customer Service Representative

      12 sept. 2018
      Candidat à l'entretien anonyme
      MOUNT ALBERT
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Concentrix (MOUNT ALBERT) en sept. 2018

      Entretien

      I was just thinking about an interview I had. It was with a well known airline for NZ. Now ... apparently I did very well in the actual interview ..i.e. question/answers ...but not so well in the role play. So after the role play I'm filling in what needed to be filled out on this document ... I hadn't finished ... The team leader comes in. I say I just needed to complete filling in the document. Right. ...But the team leader comes ad takes the paper whilst I was still writing and says ...it's o.k.... we won't be needing this ... like ...I was shocked ...he had literally told me I did not get the job ... are you freaken kidding me ...it was so unprofessional ...when they rang to tell me ... I wasn't surprised ... I know there was 'ageism' ... come on people I'm not stupid and I sure wasn't born yesterday ... where I lacked ... in computer work ... could have been learnt thru their training modules ... as they had specific systems for their airline ... I was so disappointed in that teamleader ... I thought he needed to have more customer service training ... He should have waited until I was finished ... anyways ...I know God closes one door to lead me towards where He really wants me to be ... but this interview really made me look at this supposed top NZ airline in a different way ..it was disappointing and very unprofessional ... I would have failed that team leader for sure... .

      Questions d'entretien [1]

      Question 1

      Can you tell an experience where you had to deal with a difficult customer and how did you handle it?
      1 réponse

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Concentrix

      Entretien pour Customer Service Representative

      28 mai 2026
      Employé (anonyme)
      Cape Town
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Concentrix (Cape Town)

      Entretien

      Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.

      Questions d'entretien [1]

      Question 1

      They asked if I had experience with troubleshooting different types of technical issues.
      Répondre à cette question

      Entretien pour Customer Service Representative (CSR)

      27 mai 2026
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez Concentrix

      Entretien

      It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.

      Questions d'entretien [1]

      Question 1

      How do you respond to issues with communication?
      Répondre à cette question

      Entretien pour Customer Service Representative

      12 mai 2026
      Candidat à l'entretien anonyme
      Kentucky, IL
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai passé un entretien chez Concentrix (Kentucky, IL)

      Entretien

      They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
      2