My initial impression was that the company was action-oriented and progressive, due to the speed of scheduling the interview, and the above average use of technology in the screening and hiring process. However, the management representatives presented themselves poorly in appearance, unprofessional etiquette, disorganization, lack of follow through, mistakes, and unresponsiveness. I came away from the experience disappointed and confused. I wonder about the company culture, the quality of managerial leadership, and the ability of the company to handle nationwide HR functions from the home office in Texas. It seems like a house of cards. Hard to believe Humana has purchased this company - however I'm sure that wasn't based on it's internal operations, but rather to extend it's reach into urgent care and other venues.