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      Entretiens chez ComcastEntretiens d’embauche pour Customer Service Representative chez ComcastEntretien chez Comcast


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      Entretien pour Customer Service Representative

      17 mars 2011
      Candidat à l'entretien anonyme
      Plymouth, MI

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Comcast

      Entretien pour Account Manager

      14 mai 2026
      Candidat à l'entretien anonyme
      Philadelphia, PA
      Offre refusée
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Comcast (Plymouth, MI) en mars 2011

      Entretien

      Feb 16th I received an email about a General Info Session for the 22nd. I showed up with about 10 other people (was told it was one of 12 groups!) We all went into meet local HR rep. He asked us each the same 3 questions, we filled out a questionnaire with 3 diff questions and asking if we agreed to the hours and pay (11.05 per hour part time). This took about 3 hours! The HR rep left the room, called 2-3 people out that never came back in and then he told us we had passed onto phase 2 of the process. He said he would email us links to take 2 tests, one timed skill test (math), one untimed personality test. I took the test the next morning (which I wasnt sure how well I did) but within 3 hours I got a call from a different HR rep saying I had passed and to come in for another interview which I thought was going to be one on one. Wrong, another group interview with about 6 people one who I remembered from the first group. This time we were interviewed by the supervisors from each payment center needing employees (3). They asked us each the same 7 or 8 questions. I thought I answered each one very well. This lasted about an hour and half. They then told us this was the last step and we should hear something with 2-3 weeks! On March 17th, I received a thanks but we've decided to go with different candidates letter. After all that and a promising call back (at least I thought so) I was passed over. Very disheartening, but I'll keep on looking!

      Questions d'entretien [2]

      Question 1

      What do you consider an acceptable amount of unscheduled absences in a 12 month period?
      1 réponse

      Question 2

      Describe a time you encountered an angry customer, what was the problem and how did you solve it?
      Répondre à cette question
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 mois. J'ai passé un entretien chez Comcast (Philadelphia, PA) en févr. 2026

      Entretien

      I am currently internal so I applied online. Had a 15 minute screening call with the recruiter asking basic questions. First interview was with hiring manager. Very conversational with a couple "formal" questions. Second interview with the sales team. More difficult trying to drill down to how I work and why I should be chosen.

      Entretien pour Customer Service Representative

      8 janv. 2026
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Comcast

      Entretien

      Very professional, interviewer was polite, thorough, timely, asked relevant questions. I was made to feel comfortable and I would describe it as a pleasant experience. I would recommend applying for positions with this company

      Questions d'entretien [1]

      Question 1

      How do you handle difficult/challenging conversations
      Répondre à cette question

      Entretien pour Customer Account Manager

      5 mars 2025
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Comcast

      Entretien

      There was an assessment followed by a phone interview with a recruiter then a virtual panel interview with a senior manager and two supervisors. The phone interview was no more than 20 mins and the panel interview was 45mins. I received an offer after a week.

      Questions d'entretien [1]

      Question 1

      Why did you choose to go into sales?
      Répondre à cette question
      1