The interview process started with a brief introduction about myself, my educational background, and my work experience. The recruiter asked several questions related to customer service, communication skills, and how I handle challenging situations. There were also questions about why I wanted to join the company and what I know about the BPO industry. The interview was professional and straightforward, and the interviewer gave me enough time to explain my answers.

I recently attended an interview that had two rounds. The first round was a technical interview where I was asked questions related to my core skills and problem-solving. After clearing that, I attended the second round, which was a client technical round. In this round, the client focused more on real-time scenarios, project-related questions, and communication skills.