J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Comcast (Detroit, MI) en févr. 2021
Entretien
2 step interview process. First interview is with an HR rep. If you do good then they send you to the next interview a week later with either an office manager or supervisor for the final interview. All interviews done via Microsoft Teams.
Questions d'entretien [1]
Question 1
Tell me about a time you went above and beyond what was asked of you on the job.
I went through an initial recruiter screening followed by a technical and behavioral interview with the hiring team. The process focused on troubleshooting experience, customer communication, handling escalations, and working with technical teams. Questions covered diagnosing connectivity issues, documenting findings, prioritizing tickets, and maintaining a strong customer experience in high-volume support environments
very easy interview. person was on time and very nice. easy questions - would think about it again in future if i had the chance to do it again. xfinity seems like a nice place to work.
Quick interview. The questions were pretty basic and what was expected. I was able to understand the position and describe how I would fit and meet their needs. Overall a positive experience
Questions d'entretien [1]
Question 1
Describe a time when you dealt with a difficult customer.