J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Citizens (Newark, DE) en juin 2008
Entretien
The hiring process was very quick because the bank if always short staffed since the turnover rate is so high. The interview was very long and drawn out but consisted of your normal questions, like give me an example of customer that was upset and how did you solve the problem.
Questions d'entretien [1]
Question 1
What is one thing that you think you could improve about yourself?
J'ai passé un entretien chez Citizens (Philadelphia, PA)
Entretien
First you have to complete an online assessment, that once completed is valid for 6 months. If you passed the assessment they schedule an in-person interview at the branch where they ask questions about your education and experiences , to tell about yourself, also role play where you need to respond using the STAR method and its also good to do a little bit of research about the bank and the credit cards they offer.
Questions d'entretien [1]
Question 1
Tell me about a difficult situation you had at your previous job and how did you handle it?
There were 2 interview processes which included one over the phone that asked generic questions and the other in person with the branch manager. Very smooth process and heard back within a week.
Questions d'entretien [1]
Question 1
Customer service experience, what would I do in a difficult situation
J'ai postulé en ligne. J'ai passé un entretien chez Citizens (York, PA) en août 2023
Entretien
The interview process was hard for a teller position that wasn’t anything special. The interview was a bit rude. I was professionally dressed and have a degree in business yet she was short in wording and never got a call or email after.
Questions d'entretien [1]
Question 1
What is a SPECIFIC situation where you mitigated risk?