I was first contacted by a hiring manager because he saw my resume on line but that didn't go very well. Six months after I was contacted by the hiring manager, I applied online. The whole process around two weeks. I took an on line test that you have to pass in order to go to the next step. I was called back within two weeks. Had a phone interview, then a face to face interview with the Branch Manager. The interview was simple. The use the sane behavioral questions that all companies seem to use now and days.