Received the introduction through a former professor who worked in the department. Submitted cover letter and resume, went through a couple phone interviews with HR, phone interview with manager, in-person interview with manager and colleagues, and a third and final gut check/in-person interview with senior staff. Had to submit to a background check and drug test. The interview process was fairly well-organized and clear, but I wish I had more information about Chase policies instead of finding them out after accepting the offer.