Applied and recruiter sent a email for me to do a digital interview. A few days later got a call from the branch manager to come in for a face to face interview. The interview was very comfortable. She asked basic customer service interview questions that were very similar to the digital interview questions. After the interview was over she informed me about how the training process goes and how I would be ordering my uniforms even though she said she had other interviews that day so that made me a little more confident about being selected. Three days later I got a call from my recruiter that I was selected and I would be emailed all the next steps to being hired. Make sure wear something professional on both digital and face to face interview. Preferably company colors (baby blue) to stand out in the in person interview. Good Luck !