I applied for the Lead Teller Operations Specialist position. Before having a chance to submit my application online, I received a prompt to complete a video interview through HireVue. This interview can be completed at another time and should take no longer than 25 minutes. They asked about 8 questions, with 3 minutes to respond to each question. You can prepare for up to 30 seconds prior to answering the question. The only issue is, you better get the answer correct on the first try. There is NO erase and rerecord option!!!

I was first contacted by a recruiter by phone to schedule an in person interview for the following week, I applied for the position a week before. I asked for the first slot, and when the time came for the interview, it went smoothly. I met with the branch manager and the interview took about 30 min. They had told me that their previous lead teller left after a longtime which is a good sign because it shows that there is some stability within that particular branch and that teamwork is actually valued, the manager seemed hurt that they had to let their previous teller go, which was kinda thoughtful to me. After my in person interview, I had received an email asking me to do a HireVue online video for the recruiter to see me on camera, and ask some online questions. Example" describe a time when you had to improve a customers situation..." stuff like that. Then I had to wait til the end of the month to see if I was selected for the position, and I was. I accepted the offer and I am very excited to begin my career here. Note: There was an assessment, an online interview, AFTER the face to face interview, and finally an offer. Overall it took a month to complete.