I sat with the Director of Operations and Helpdesk Manager. The interview was about 45 minutes long. You will need to be able to speak to your experience on the resume and prove that ability to troubleshoot in a role playing scenario.
Questions d'entretien [1]
Question 1
If you received a call, stating that the end user's network printer was not working, what steps would you take to resolve the issue?
J'ai postulé via la recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien chez Centrada Solutions (Irving, TX) en mars 2022
Entretien
Two managers interviewed me in the office. Interview took between 30-45 minutes. Asked me about my previous experience, then asked some basic troubleshooting questions. At the end they asked if I had any questions for them. Standard interview.
Questions d'entretien [1]
Question 1
How would you troubleshoot an issue where the user could not print from a networked printer.
J'ai postulé via la recommandation d'un employé. Le processus a pris 3 jours. J'ai passé un entretien chez Centrada Solutions (Irving, TX) en juin 2015
Entretien
the hiring process was fairly easy. The management were cool and laid back. 2 men interviewed me and I didn't feel intimated. I was pretty well prepared for the interview myself.
Questions d'entretien [1]
Question 1
How would I remove malware from a pc? How would I resole an issue with no internet connection.