Good evening, Thanks for taking the time to leave a review and sorry to hear that you feel dissatisfied by the process you have experienced. We take a lot of pride in our hiring processes and candidate experience is very important to us. All of our job applications are reviewed by the hiring manager responsible for recruiting for the vacancy you applied for, so please rest assured that a human has been involved in the process of reviewing your job application. We have not yet commenced the interview process for this vacancy. If you would like to contact us via talent@castletrust.co.uk, we will happily look into this further for you and provide you with any feedback as required. Thanks again for your comments and for your interest in Castle Trust Bank.