-initial phone interview (1hr): to screen out the applicants. questions ranged from personal background, multicultural background to professional experiences. -had to submit work samples -1st round of interviews took place a couple of weeks later. first group was with hiring manager and COO. 2nd group was with future colleagues. a general scenario skill test was done with candidate leading to solve/develop a website feature with client, web developer and designer for a small company espousing empathy and agile mgmt, interview process was anything but. whether candidate passed onto the next and final round of interviews, was similar in experience to swallowing an oversized kill pill