There were three rounds of interviews.
1st: Zoom meeting with the COO. Talked about the role. Tell me about yourself.
2nd: Zoom meeting with the Director of Client Operations. More in-depth interview.
Later, I was sent a take-home assessment, basically asking what I would do in this given scenario. Gave me insight of what the role entailed.
3rd: I was invited for an on-site interview at their Chicago office. Quick tour of the office space. 4 rounds of interviews with different people. I walked through my take-home assessment and what I would do in the given scenario. Everyone I met with was friendly and made me feel comfortable. They asked questions about my past experience, situational questions, and seemed like they wanted to get to know me as a person.
Overall, it was a positive experience. Although I didn't get the job, it was nice getting to know everyone and learn about what CardX is doing.