J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez CarMax (Dallas, TX) en févr. 2012
Entretien
I submitted an Online application, time consuming, as you answer 50 or so multiple choice personality questions.
Callback from a Sales Manager within 48 hours, for phone interview, mainly a conversation and a few questions as to your interest.
In person interviews, you go through two/three of them on the same day, they appear to deliberately make you wait a lot, for reasons unknown. You also go through a role play where you "play" a sales consultant selling a car to one or more manager. I was offered a job same day and set a time to come in to sign paperwork etc.
Questions d'entretien [1]
Question 1
Questions are all asked in SBIR format, Situation, Behavior, Impact and Result, prepare a few different examples that you can apply, preferably relating to customer service.
J'ai postulé en ligne. J'ai passé un entretien chez CarMax
Entretien
First interview over the phone. Second in person with a mock car sale. Currently waiting to hear back whether I will be considered for a final interview at the moment.
Questions d'entretien [1]
Question 1
Tell me when you went out of your way and above for a manager.
J'ai postulé en ligne. J'ai passé un entretien chez CarMax (Oceanside, CA)
Entretien
I had a disappointing experience with interview process. After submitting an online application, I was contacted by a hiring manager/recruiter who scheduled a 20-minute phone interview for a specific date and time.
Unfortunately, no one called at the agreed-upon time, and I did not receive any communication explaining the missed interview or offering to reschedule. A few days later, I received an automated rejection email.
The lack of communication and professionalism throughout the process was frustrating. If a company chooses to move forward or not move forward with a candidate, at least a basic courtesy and timely communication is expected.
Questions d'entretien [1]
Question 1
Are you available for a 20 minutes phone interview next week?
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Questions d'entretien [1]
Question 1
What means the most to you? Money, opportunity, recognition or integrity?