I participated in an HR call, a Hiring Manager call, and a Mini Case Interview. The interactions with HR and the Hiring Manager were excellent. However, the Mini Case Interview left much to be desired. Admittedly, the interviewer lacked previous interviewing experience, which significantly impacted the professionalism of the session. The interviewer frequently used the term "suck" during our conversation, which was unexpected and unprofessional. When discussing recent highlights, the interviewer focused on an increase in workload brought about by the leadership team, which did not provide useful insight into the company’s achievements or culture. Additionally, I encountered issues with Capital One's scheduling system. It does not integrate well with personal calendars, leading to a misunderstanding about the time zone and causing me to miss the first case interview. Although it was my error, the system's limitations contributed to this mistake. Fortunately, I was informed that this would not impact my evaluation. In terms of feedback, after dedicating more than three hours to calls and over ten hours preparing for this process, the final communication was a generic email without any follow-up, which was disappointing. Overall, there needs to be extreme improvement in how Capital One conducts and organizes its interviews, especially in training new interviewers to ensure a professional and informative experience. ----- Update: In a follow-up with recruiting i learned that the Test Case Reviewer is not even who decisions the test case, it's someone in a blackbox that no one knows and no one can see the feedback on the test case. How is this an unbiased decision when someone who has no experience in face to face interaction with the candidate make a decision? This is absurd and biased.