Le processus a pris 1 semaine. J'ai passé un entretien chez Capital One (Richmond, VA) en janv. 2008
Entretien
The initial interview was a brief phone interview. Next was an online assesment that consisted of about 100 questions or more. Next was another phone assesment in which you would pretendas if an actual escalated call was taking place and how you would react.
Questions d'entretien [1]
Question 1
name a timeyou dealt with a member conflict. How did you handle the situation?