J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Capital Group (Donna, TX)
Entretien
Started with a virtual interview, pre-recorded questions then you answer the question while its recording you, then after I had a phone interview lasted about 30 min which was a situation interview... Where they ask you questions about if you were ever in this situation and how you delt with it
Questions d'entretien [1]
Question 1
Describe a time when you had to deal with a difficult customer
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Capital Group (Irvine, CA) en avr. 2026
Entretien
First was a Zoom interview w/ recruiter. If you move in then it's two in person interviews on the same day with different hiring managers. Standard STAR format questions. They give you a tour of the campus and offices to give you a sense of the working environment.
J'ai postulé en ligne. J'ai passé un entretien chez Capital Group en avr. 2026
Entretien
Recruiting screen. Invitation to interview came three business days after I applied. Pretty standard questions, the recruiter was nice and supportive. My only complaint was that they told me to reach out with questions and strongly implied I would be moving forward. After some time has passed I reached out with questions. Didn’t hear anything until I got an automated email telling me the position was filled.
Questions d'entretien [1]
Question 1
Tell me about a difficult customer, how did you navigate the interaction and resolve the conflict?
J'ai passé un entretien chez Capital Group (Irvine, CA)
Entretien
They were quick to get back to me, I have my interview coming up so ill see how that goes! Hopefully I get an offer to work here:) it is quite a drive and wonder if it could be all remote as well