Pretty Straight Forward. Probably half an hour to 45 minutes. Standard questions about past work experience and dealing with different types of customer service skills. I applied before everything was done online, from what I've heard now it can take much longer just to get an interview and have your background check completed in a timely manner. For me, the interview process and background check were all done within 2 weeks. My initial application to starting date was roughly 3 weeks.