J'ai postulé via la recommandation d'un employé. Le processus a pris 3 jours. J'ai passé un entretien chez CDW (Chicago, IL) en févr. 2013
Entretien
Phone interview-
They asked pretty typical questions to start. "Tell me a time you had to persuade someone". I had a few example of sales success written down that I could elaborate on. They want you to be show you're aggressive, but still can care about the customer. He said he wanted to hear my thought process when answering the hypothetical questions
In person-
Relatively easy interview. It was more of a conversation than question/answers. He told me about the job, both positive and negatives. I had to be proactive in describing examples of my success. He had me ask any questions about him and the job. Make sure you find out who you're interviewing with and find out details about them. Why did they stay at CDW? What motivates them? Know what area you're applying for and have questions prepared
Questions d'entretien [4]
Question 1
You speak to a customer and they say they've found the product somewhere else for cheaper
Simple and relaxed. Show dedication, persistence and willing to do what it takes to learn and grow your book. Willing to come into office. No prior IT experience needed. Three separate interviews completed.
The interview process was a 3 stage process. 1st - Phone screening with the recruitment agency, 2nd - Phone interview with CDW’s HR, 3rd - Zoom/office interview in person with CDW HR + Director.
Overall 1st screening interview was pretty straight forward and was informed that I would be processed to the next stage and a member of CDW would be in contact next week to arrange a interview. Guess what? A week has passed and no update from recruitment agency or CDW. I’ve sent a email for a update and if the position is still vacant or not? Which is currently pending.
The delayed response with lack of communication and update is a red flag for me as CDW is meant to be a IT Solution company that’s able to quickly problem solve, you would assume organisations skills would be prioritised accordingly. Especially when hiring a positional new candidate.
Hiring process was meant to be a 3 stage interview, 1st interview - outsource hiring firm, quick 30 mins call, 2nd interview - Hiring Manager + Member of Team, 3rd Hiring Manager plus Director.
Passed the 1st interview with ease, was informed immediately that I have passed the 1st screening and a member of CDW will call the next following week. Guess what? The week has passed and I resent a email for a update in regards to the position and if still vacant, currently waiting for a reply from the outsourced hiring company but the entire process seems to be delayed with lack of communication with candidate. Which is a major red flag as you would assume a IT Solution company would be more prompt in both communication and process.