J'ai postulé en ligne. J'ai passé un entretien chez British Airways en avr. 2022
Entretien
3rd party recruitment process Easy questions Most of the interview was based on role play. So you dealt with a client looking to make a change to his trip. A few general questions about customer service and asked for some examples of experience in dealing with difficult situations
J'ai postulé en ligne. J'ai passé un entretien chez British Airways (Londres, Angleterre) en juin 2017
Entretien
Straightforward if you did your homework. Need to know a fair bit about the airline and not just waffle with answers such as it being our national carrier. Need to give example of how you had coped in a stressful situation
J'ai postulé en personne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez British Airways (Londres, Angleterre) en mars 2015
Entretien
1. On line application - Very basic - Just Fill Form - Attach CV
2. Telephone Interview - Why do you want to be a customer service - Why do you want to work to British Airways-Exemplos of difficult Customer service experience you had to hold.
3. Assessment Day - Basically they introduce the company (salary,schedule,etc) Group interaction, multiple questions
Questions d'entretien [1]
Question 1
Where do you see yourself in 5 years?
How would you deal with a angry person at the airport which did not want to go through the security process?