J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez Braze en mars 2021
Entretien
Overall, the process was fairly quick and the communication was great. My recruiter went on PTO for a few days and her OOO contact was extremely responsive and helpful! HR and the hiring manager both set proper expectations on next steps and when I could expect to hear back, and they always followed through. The process took about 2 weeks and included a 30 minute interview with the hiring manager, 45 minute panel interview with potential teammates, and a 45 minute presentation.
The presentation interview was difficult but well worth it! I received detailed instructions regarding expectations on the presentation. You learn a lot about the company when putting together the presentation and knowing that everyone else has gone through this process reassured me that the team is full of high performers who want to be here! There were no tricky questions. Everyone I spoke with was incredibly kind and offered up their information in case I had any questions throughout the process.
This was the best interview process I have ever gone through!
Very positive. Lots of information provided to help with the interview process and incentives to show gratitude for the time it takes to interview. Everyone I spoke to was very friendly, it seems like a great place to work
J'ai postulé via un recruteur. J'ai passé un entretien chez Braze en janv. 2026
Entretien
Step one: Recruiter interview (easy, friendly)
Step two: Director of Customer Success interview (moderate, friendly)
Step three: Two Senior CSM interviews (moderate, friendly)
Step four: Case presentation with two Senior CSMs and one CS Director (challenging, friendly)
Feedback: An automated rejection email was sent without any specific feedback. I followed up requesting additional insights but did not receive a response. While the interview experience was professional and the team was welcoming throughout the process, candidates should not expect detailed feedback regarding the hiring decision. I progressed to the final stage and presented a comprehensive business review covering the company's solution, client use case, usability, and technical capabilities. Although the discussion was positive and the presentation was well received, no further explanation was provided regarding the final decision. You're not important for them if you don't have use for them.
Questions d'entretien [1]
Question 1
How would you take of the priorities with a book of business of many urgent requests at the same time.
Screening call with the recruiter, easy take home assessment, 3x rounds with Customer Success Directors. Everyone I spoke with was nice, but I got rejected with an automated email providing no feedback. Considering they are not a big company, they should consider providing feedback to applicants to avoid ruining the application experience