J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Booking.com (Berlin) en avr. 2017
Entretien
1. Phone call and conversation about your motivations, experience.
2. Assessment centre:
a) English and your native language test ( pretty easy but catch eye on details)
b) Booking.com presentation ( just sitting and listen)
c) team work - something like game
d) individual conversations about your motivations, experience, customer attitude
c) role play - you have to deal with demanding customer, the attitude is important, not the knowldege about process which you actually could not have
Questions d'entretien [1]
Question 1
Why booking.com?
What will your previous coworkers tell about you?
What will your previous employer tell about you?
Why Berlin?
Did you work on targets any time? Did you achieved it usually?
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Booking.com
Entretien
Disrespectful interview process. After passing the language test online, I was invited to an interview. When the time for the interview came, the first thing that the recruiter told me was that the position had already been filled and they wouldn't be conducting an interview, but they would take my details down for future opportunities. I had spent a great deal of time preparing for the interview and it wouldn't have been difficult for them to send an email or voicemail to let me know in advance that the position had already been filled. I found it extremely disrespectful. There is no need to be so blasé about how you treat people. I don't think they stopped for one minute to think about the time investment I had made for that interview. If that is how they treat interviewees then I would be very wary of how they treat their employees.
Questions d'entretien [1]
Question 1
What experience I have, where I live etc - they told me it wasn't a real interview since they had already hired who they wanted.
the interview process starts with a phone interview that lasts about 30 mins, informal to get to know you but make sure to make an impression, do your research on the company. then an in person panel interview + tour of the facility. they will also give you an assignment which you have to pass, and depending on what language you speak, an assignment to make sure you're fluent as well. whole process took a pretty long time, about a month.
Questions d'entretien [1]
Question 1
describe a conflict you've had with a coworker and how you overcame it
J'ai postulé en ligne. J'ai passé un entretien chez Booking.com (Tourcoing)
Entretien
The interview process started with a short phone call about 30 min in order to get to know about my interest in the position and I got an invitation for the onsite interview.
The onsite interview consisted in an English assessment and an individual interview with a Manager and/or Team leader.
Questions d'entretien [1]
Question 1
Tell us an example of a problem solving case with an angry customer.
What are the qualities needed for good customer service?