J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Booking.com (Londres, Angleterre) en sept. 2016
Entretien
Online assessment, then interview which consisted of three stages: language test, one-on-one, role play. Make sure you read notes clearly before you start your role play. Interviewers were friendly and relaxed environment.
J'ai postulé en ligne. J'ai passé un entretien chez Booking.com (Amsterdam) en oct. 2021
Entretien
Easy including language test to ensure can speak with customers in chosen language. Interview stage is focused on working shifts and being flexible since they offer 24/7 customer service globally
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Booking.com
Entretien
Very hasty, very basic. You are driven by the interviewer through the simulation of a customer's call.
Everything happened in around 4-5 days, through phone-screen interviews. I heard that some people were forced to go directly to the HQ were they applied.
You have the feeling that they basically hire everyone.
Questions d'entretien [1]
Question 1
They asked to provide examples of problem solving in a previous customer care job.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Booking.com en janv. 2018
Entretien
The online application took about an hour. There were scenarios you had to sort through, a typing test, things like that. Then there was a phone interview portion a few days later which took around 20 minutes. Finally there was an in person grammar test, tour, and interview of the offices.
Questions d'entretien [3]
Question 1
What are somethings about yourself you could improve on?