Prerecorded video screening. 5 questions: Basic questions that covered introduction and customer service/sales, and a couple of questions that covered the terminal and the markets. you get a minute to gather your thoughts before it starts recording, and 1 retry on the last few questions.

I applied online and recorded an video interview. Two days later, I got an email to schedule a phone interview. The interviewer was not on time. She was friendly and asked me several basic behavioral questions.