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      Entretiens chez BlackbaudEntretiens d’embauche pour Customer Support Associate chez BlackbaudEntretien chez Blackbaud


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      Entretien pour Customer Support Associate

      6 sept. 2020
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Blackbaud en août 2020

      Entretien

      Interviewing at Blackbaud for this position and another were some of my most negative experiences in my job search. Like others, I applied online and was asked to complete a video interview a week later. Three weeks after that video interview was submitted, I still have not heard back. All in all, it's been four weeks after I first applied, I sent a cover letter and resume, I completed a 30 minute video interview, and I still have no person to contact if I had any question about the job or process. It's an incredibly impersonal process and one that I'm sure drives away a lot of good applicants.

      Questions d'entretien [2]

      Question 1

      You walk into a room and a light does not turn on. How do you go about fixing this?
      Répondre à cette question

      Question 2

      You've been working with client all week and have promised them a solution to their technical problem by the end of the week. It's Friday afternoon, and you still have no solution to their problem. Draft an email of what you would say to the client at this time.
      Répondre à cette question
      4
      avatar
      Réponse de Blackbaud
      5y
      Thank you for taking the time to provide feedback! We hate to hear that you had a negative experience when interviewing with our team. If you have any additional feedback to share or would like to talk more about your review, please email us at blackbaudrecruiting.com. Thanks!

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Associate chez Blackbaud

      Entretien pour Customer Support Associate

      26 mars 2026
      Employé (anonyme)
      Hyderâbâd
      Offre acceptée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. J'ai passé un entretien chez Blackbaud (Hyderâbâd) en déc. 2024

      Entretien

      Two-round hiring process: First, an assessment with English and voice evaluation; second, a personal interview focusing on communication skills, problem-solving ability, and overall suitability for the role. Questions on previous company experience

      Questions d'entretien [1]

      Question 1

      Self Introduction, Scenario based questions
      Répondre à cette question

      Entretien pour Customer Support Associate

      25 juil. 2022
      Candidat à l'entretien anonyme
      Toronto, ON
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez Blackbaud (Toronto, ON) en mai 2022

      Entretien

      1. Applied on their website 2. Recorded Virtual Interview 3. Virtual interview with a manager and team leader 4. Written assessment to be done within 48 hours Just don't get too excited early. They will send you documentation about their benefits and how great the company is. Manage your expectation until you get the offer. I was given a written assessment after the final interview. The entire process took 1.5 months. It could have been longer if I had not reached out to them for the outcome. HR said that I did not get the offer because I did not do well with the troubleshooting questions during the final interview. I wish they would not send the written assessment if someone failed in the final interview. That would have save the applicants time and effort in answering the written test.

      Questions d'entretien [1]

      Question 1

      Behavioral or situational questions Troubleshooting questions
      1 réponse

      Entretien pour Customer Support Associate

      20 janv. 2021
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Blackbaud

      Entretien

      Very quick from start to finish. First interview is you recording answers to their questions and second interview was in person. I actually didn't mind the recorded video part like I thought I would.

      Questions d'entretien [1]

      Question 1

      Troubleshooting questions like what would you do if a light bulb wasn't working
      1 réponse
      3
      avatar
      Réponse de Blackbaud
      5y
      Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed our interview experience. If you have any further feedback to share, please email us at blackbaudrecruiting@blackbaud.com. Thanks!