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      Entretien pour Customer Service Representative

      24 sept. 2009
      Employé (anonyme)
      Hattiesburg, MS
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien chez Best Buy (Hattiesburg, MS) en sept. 2009

      Entretien

      I received a phone call and was asked to come to an Interview at 8:00 on Sunday morning. I accepted and found out it was a group Interview. There were two employees, merchandising and sales and then the manager. They asked us to introduce ourselves, tell us where we were from, and one interesting fact about ourselves. They asked us about 8 questions,the interview lasted about 25 minutes. The questions I remember were: Tell us your biggest weakness and strength, What does world customer service mean to you, Where was the last place you shopped at and why, If both a taxi and a limo were priced the exact same, which one would you choose, Why do you want to work for Best Buy....and etc. At first we went around a line, but then they told us to answer at our own will. They told us they would call us in the next two days, but I received a call to schedule an interview 45 minutes after the group interview. They asked me to come that same day but I had scheduled plans so we planned for the next day. The next day was a 1 on 1 interview with the manager. He asked me questions like : What is a goal you have set for yourself this year and how have you achieved it, Tell me about a time you personal life was going to interfere with your work schedule and how did you handle it, Tell me about a time you dealt with an angry customer and what was the outcome, What is a goal you have set for yourself that you didn't accomplish and how did it make you feel?, Tell me about a project you took part in and how you showed leadership qualities, and etc. Now I have a third interview with the General Manager. Hope I pass.

      Questions d'entretien [5]

      Question 1

      Tell us your biggest weakness and strength?
      Répondre à cette question

      Question 2

      What does world customer service mean to you?
      Répondre à cette question

      Question 3

      If both a taxi and a limo were priced the exact same, which one would you choose?
      14 réponse(s)

      Question 4

      Why do you want to work for Best Buy? Tell me about a time you dealt with an angry customer and what was the outcome?
      1 réponse

      Question 5

      What is a goal you have set for yourself this year and how have you achieved it? Tell me about a time you personal life was going to interfere with your work schedule and how did you handle it?
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Best Buy

      Entretien pour Customer Service Representative

      24 mai 2026
      Candidat à l'entretien anonyme
      Boston, MA
      Offre refusée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Best Buy (Boston, MA)

      Entretien

      it was a typical process. go to job application, upload details, answer some questions, then was called in for in person interview. pretty laid back. the manager seemed to backfill the role.

      Questions d'entretien [1]

      Question 1

      How do you handle a difficult customer?
      Répondre à cette question

      Entretien pour Customer Service Representative

      15 nov. 2025
      Candidat à l'entretien anonyme
      Halifax, NS
      Offre refusée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai passé un entretien chez Best Buy (Halifax, NS)

      Entretien

      Very challenging but fair. The interview was very quick. I felt that it was very thorough and asked good quest about customer service, I liked the atmosphere and think it would be a good opportunity.

      Questions d'entretien [1]

      Question 1

      Tell me a time when you had a challenge.
      Répondre à cette question

      Entretien pour Customer Service Representative

      15 sept. 2025
      Candidat à l'entretien anonyme
      Chicago, IL
      Offre refusée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez Best Buy (Chicago, IL)

      Entretien

      Easy interview process, asked simple questions and allowed me to fully answer them. Asked direct questions that pertained to the line of work and how things would be handled from my point of view

      Questions d'entretien [1]

      Question 1

      What are examples of providing customer service
      Répondre à cette question