After applying online and taking that tedious personality assessment, I was first contacted with a phone interview which took about 5 minutes. Simple questions such as: Why do you want to work for Best Buy? What is your availability? etc. afterwards they scheduled my first interview which was 3 days later with the 2 managers. The interview was approximately 25 minutes of scenario questions which they read from an interview guide. My best advice here is to be as specific and detailed as possible and tie it in to past experience that is similar. They are required to take notes while you talk so don't be alarmed, just answer confidently and you'll be fine. After the interview was over the manager told me that I will be contacted to schedule my final interview with the GM, he said if i nail that one i got the job just be myself and i should do fine. I got a call the next day to schedule my interview with the GM, it was shorter than the previous interview with similar scenario questions but fewer. The trick to this interview is to nail the question on shrink which is very important to the company since it's an ongoing problem which is impossible to fix completely but can be controlled if employees take the right precautions. Basically it'll be a question like "what would you do if you saw another employee steal something?" or "if you were the manager and an employee stole an item what punishment should the employee receive?" you basically have to convey the message that stealing shouldn't be tolerated no matter what in your response. After i nailed that question and answered the scenario questions satisfactorily i was made a job offer but it was contingent upon passing a criminal background check and drug screen which took about a week for them to get the results. Then i got a call for orientation which was just watching a bunch of best buy videos for 5 hours and introductions. The training was just e-learnings and shadowing employees for 2 weeks.