Easy personality interview. My selection process took 2 passes: the first with a first line manager and the second with the GM.
They're looking for outgoing people to who can communicate well, so focus on telling stories that allow you to show your colors. They'll pretty much take any outgoing person. No real knowledge in the field in necessary.
Questions d'entretien [1]
Question 1
Not exactly unexpected, but a random sales role play with the general manager can catch you off guard.
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Best Buy (Toronto, ON) en sept. 2025
Entretien
The position I applied for was for people who were looking for new experience within retail and the interview was very straight forward. It didn't include any customer service questions.
Questions d'entretien [1]
Question 1
What I am hoping to learn from working at BestBuy?
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Best Buy (Phoenix, AZ) en oct. 2021
Entretien
Basic interview and process after filling out the application. Show customer experience strengths. Phone screen is first. Meet the department lead and then the general manager. They will ask the typical interview questions around customer service and your knowledge of the department you are applying for. Customer service and adding accessories to purchases is a big deal.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Best Buy (Montgomery, AL) en août 2019
Entretien
The interview process was not that hard. I interviewed with the sales manager and another person in training. He asked basic questions like: Tell me about yourself, Tell me about a time when you had a difficult customer, why do you want to work here. The interview lasted about 10 minutes.
Questions d'entretien [1]
Question 1
Explain a time when you went above and beyond for a customer.