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      Entretien pour Customer Service Manager

      1 oct. 2025
      Candidat à l'entretien anonyme
      Miami Beach, FL
      Offre refusée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Best Buy (Miami Beach, FL)

      Entretien

      The interview process was pretty straightforward I have a two part interview with the store manager and head manager. The interview went pretty smooth and I was offered the position.

      Questions d'entretien [1]

      Question 1

      How would you help improve the daily KPI if it’s been down?
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Manager chez Best Buy

      Entretien pour Customer Service Manager

      16 nov. 2010
      Candidat à l'entretien anonyme
      Vero Beach, FL
      Offre refusée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Best Buy (Vero Beach, FL) en nov. 2010

      Entretien

      I applied online, and to my surprise I received a call only a few days later - very efficient. This was about 3 weeks before Black Friday and they wanted made it clear during the interview that they wanted a CSM in place as quick as possible to train prior to it. This was my first in-person interview since I was back on the Job market. Looking back, I frankly wasn't prepared. It was mostly behaviorial questions that I simply did not have specific examples prepared for. I did not "have any questions for them" at the end of the interview. They asked me what I knew about the company, I was very general/broad. I learned a lot FROM the interview. I would have liked to have this position, but at least I learned my lesson for the next positions that I would also be a good fit for. I know I've learned a lot since my last time on the job market however... I had 7 years of CompUSA and Gateway Country experience last time I applied, and I failed the online test. This time I breezed through that without a hitch. My advice to those who earned management elsewhere and are now looking for a management job from start... study the interview process, prepare scenarios for behavioral interviews, be prepared with questions for them at the end of the interview, dress formally, check out sites like Monster and Careerbuilder and Glassdoor for further advice... The interview was with a district employee (district HR?) and the store manager who were both very friendly. I got a call the next day from the store manager; I missed the call and called him back.

      Questions d'entretien [3]

      Question 1

      If your subordinate is not doing well or you witness them doing something wrong, how do you handle it?
      1 réponse

      Question 2

      Do you have any questions for us?
      1 réponse

      Question 3

      What do you know about the company?
      1 réponse