I applied on line for several Patient Services Specialist jobs. About three weeks later I received a call from an HR representative going over the job description and offering me an interview. I was told that when you apply for specific PSS jobs, you are really applying to a large pool of PSS candidates so I don't think that applying for separate PSS jobs on the website is beneficial; one application will do. The interview is a group interview with around ten people. It is very laid back and not stressful or nerve wracking. Each person is asked the same question. Then, they describe the training process which is as follows: once hired, you enter a two week training class. On the last day of training class you take two tests which you must pass with an 80% or higher. If you don't pass, you're no longer employed weigh S&W. If you do, the training staff attempts to match you in a specific PSS job either in a clinic or in the hospital. If they can't match you, you are put into a float pool and have to interview at different clinics while you wait for a permanent position. They are very straight forward about this process.

First I recorded a video that answered the online interview questions, then I was contacted to schedule a phone interview. After that, I was scheduled for an in-person interview with the supervisors and manager. Once that was completed, I had a peer interview with future co-workers.