Most IT support interviews follow a multi-stage flow: a short recruiter screen, a hiring manager or technical screen with troubleshooting questions, an onsite/virtual panel with scenario-based and customer service assessments, and an HR/offer stage with references and salary discussions. Timelines vary by company and level, but entry-level help desk roles can move in 1–3 weeks, while broader IT hiring averages roughly 3–6+ weeks in tech, depending on volume and steps.