J'ai postulé en ligne. J'ai passé un entretien chez Amtrak en juil. 2016
Entretien
Pretty laid back, started with a few ice breakers. Quickly moved into a few questions.
The expectation of the answers were, what was the situation, what did you do solve/resolve the problem/situation and what was the result.
Questions d'entretien [4]
Question 1
Tell me about a time you had to deal with a difficult customer. How did you handle it and what was the outcome?