Once the process started, it took about 5 days. There is an online application and assessment that must be completed. The next step is a typing and grammar test which leads to your first interview with 2 managers. Next is a call center simulation done on the computer on the day of your final interview. Once that is completed you will sit with someone in the position you are applying for to see if it is a match for you. Lastly is your final interview. I received an offer 2 business days later.

From start to finish, the interview process was long. I initially received a telephone interview. From there, I was asked to complete and submit an essay on my worst quality. After submitting the essay, I scheduled an in-person interview, which lasted several hours. The in-person interview consisted of a formal interview with a manager, sitting with an employee, and testing.