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      American Airlines

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      Recherches associées: Avis sur American Airlines | Offres d’emploi chez American Airlines | Salaires chez American Airlines | Avantages sociaux chez American Airlines
      Entretiens chez American AirlinesEntretiens d’embauche pour Customer Service Representative chez American AirlinesEntretien chez American Airlines


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      Entretien pour Customer Service Representative

      7 mai 2018
      Employé (anonyme)
      Dallas, TX
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez American Airlines (Dallas, TX) en avr. 2018

      Entretien

      Applied online few days after position was opened. Week later got a phone call from a recruiter scheduling me for a face to face interview the next day which was a very short notice but thankfully o lived only 10 mins from the airport. Arrived 10mns early and waited at the ticket counter with one other candidate. We were later called in for interview. It was a very straight forward interview with three managers/supervisors. They told us about the company and what the job entails. We were both interviewed together and asked the same questions. They listen to you and write down your response as you answer. Interview process was about 15mins. Then they tell you what to expect of you are hired. They tell you to expect to hear from them back in about 2 weeks. Thank God a week later received a call and an email from a recruiter with a job offer and how the hiring process will go. I would say every stations hiring process may be different so don't freak out if they don't give you a response right away just expect to hear from them later in the days. Also don't be disappointed or give up if you are not selected or did not receive an offer. Just keep trying because this was my third time applying and finally received a job offer.

      Questions d'entretien [1]

      Question 1

      Didn't really have any difficulty even though this was my second time applying and being successful. I would say if you are not selected don't give up just keep trying.
      Répondre à cette question
      14

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez American Airlines

      Entretien pour Customer Service Representative

      11 févr. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai passé un entretien chez American Airlines

      Entretien

      First they assign you an interview, so doesn’t matter if you are available or not, and they don’t tell you when it is until about 5 days before. I scrambled to get my work covered for that day and in an email they tell you to get to the airport 15 min before your time. I get their on time but have to wait at the ticket line to tell someone I’m there. By the time I get to a person, it’s my interview time and it proceeds to take more time for the agent to tell someone I’m even there. At this point I’m late and the supervisor tells me that the manager said I’m late and I’ll need to reschedule. It’s not even 3 minutes past, and I’ve left work early and driven 30 minutes for nothing. They don’t even validate my parking for me, so now I have to pay to park for nothing as well. Don’t bother applying here, it’s a waste of time.

      Entretien pour Customer Service Representative (CSR)

      1 janv. 2026
      Employé (anonyme)
      Greenville, SC
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez American Airlines (Greenville, SC)

      Entretien

      The interview process was professional and well-structured. It began with an initial discussion about my background and experience, followed by questions focused on my skills, problem-solving abilities, and how I would handle responsibilities related to the role.

      Questions d'entretien [1]

      Question 1

      They asked me how I handle pressure when multiple priorities are competing. It stood out because it directly relates to the pace of the role and how I stay organized and focused
      Répondre à cette question
      1

      Entretien pour Customer Service Representative

      16 juil. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez American Airlines

      Entretien

      Not much to say, I didn’t get the job. I interviewed online and it was pretty straight forward, but I didn’t like the location I would’ve had to work at, so we didn’t proceed

      Questions d'entretien [1]

      Question 1

      Where have you worked in the past
      Répondre à cette question