Le processus a pris 5 semaines. J'ai passé un entretien chez American Airlines (Dallas, TX) en déc. 2016
Entretien
Very friendly and relaxed. The interview group made the applicants feel welcome and comfortable. The room was a bit on the cool side so bring a sweater or jacket to wear during the interview.
Questions d'entretien [1]
Question 1
Describe a difficult customer service experience you were involved in and how did you handle it.
J'ai postulé en ligne. J'ai passé un entretien chez American Airlines en juil. 2016
Entretien
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Questions d'entretien [1]
Question 1
Name a time you went above and beyond for a customers
J'ai postulé en personne. J'ai passé un entretien chez American Airlines (Dallas, TX)
Entretien
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Questions d'entretien [1]
Question 1
High level Customer service related questions and safety experiences.